Privacy Policy
Welcome to Chengyuan Hydraulic Equipment Co., Ltd. (“Chengyuan Hydraulic”, “we”, “our”, or “us”).
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://chengyuanhydraulic.com/ (Link), create an account, submit inquiries, or interact with our products and services.
By using our Website, you acknowledge that you have read, understood, and agreed to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of our Website immediately.
1. Who We Are
This Website is operated by Chengyuan Hydraulic Equipment Co., Ltd., a registered business entity located in Quanzhou City, Fujian Province, China.
Our registered office address is:
Room 1215, Building A, Lijingwan Phase III, Licheng District, Quanzhou City, Fujian Province, China.
If you have any questions or concerns about this policy or our data practices, you can contact us at:
📧 Email: info@chengyuanhydraulic.com
🌐 Contact Page: https://chengyuanhydraulic.com/contact (Link)
2. Information We Collect
We collect both personal and non-personal data to provide you with a safe, efficient, and customized experience.
2.1. Information You Provide Directly
When you interact with our Website, you may voluntarily provide information such as:
Your name and contact information (email, phone number, company name)
Billing or shipping address (if applicable)
Account login credentials
Information entered into contact or inquiry forms
Content, images, or files you upload (for example, through chat boxes or feedback forms)
2.2. Automatically Collected Information
When you visit our Website, we automatically collect certain data for analytics and security, including:
IP address and general geolocation
Browser type and version
Device type and operating system
Pages visited, time spent on each page, and referral source
Date and time of access
Cookies and similar tracking data
2.3. Cookies and Similar Technologies
We use cookies to improve site performance, remember user preferences, and analyze traffic patterns.
You can control or delete cookies via your browser settings. However, disabling cookies may affect your browsing experience.
For more details, visit https://www.allaboutcookies.org (Link).
3. How We Use Your Information
We use the collected information for the following purposes:
To operate, maintain, and improve our Website
To provide and deliver requested products or services
To respond to your inquiries or requests
To verify your identity when you register an account
To communicate important updates or notices related to your account or transactions
To enhance user experience and website functionality
To comply with applicable legal and regulatory obligations
We will only process your personal data where we have a legal basis to do so, such as your consent, performance of a contract, or compliance with legal obligations.
4. How We Share Your Information
We respect your privacy and will not sell, trade, or rent your personal data to third parties.
We may share your data only under the following conditions:
With trusted service providers: who help us operate the Website, process data, or deliver services on our behalf. These third parties are contractually required to protect your data.
For legal compliance: when required to comply with applicable laws, court orders, or government requests.
To protect our business: in case of fraud prevention, dispute resolution, or enforcing our legal rights.
We do not share your data for advertising or unrelated marketing purposes.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable laws.
When data is no longer needed, we will securely delete or anonymize it.
6. Data Security
We implement industry-standard security measures to safeguard your data from unauthorized access, alteration, disclosure, or destruction.
However, please note that no online transmission or storage system can be completely secure.
You share information with us at your own risk, but we make every reasonable effort to ensure its protection.
7. International Data Transfers
As we are based in China and operate globally, your personal information may be transferred to and processed in other countries.
By using our Website, you consent to such transfers in accordance with this Privacy Policy.
8. User Accounts
If you register an account on our Website, you are responsible for maintaining the confidentiality of your login credentials.
We reserve the right to suspend or terminate any account that engages in misuse, unauthorized access, or violates our Terms of Service.
9. User-Generated Content
When users upload text, comments, or images through our Website (including inquiry forms and chat windows), the content may be reviewed or stored for service quality and communication purposes.
We reserve the right to remove content that is inappropriate, illegal, or violates intellectual property laws.
10. Intellectual Property Rights
All content on Chengyuan Hydraulic, including text, images, graphics, product descriptions, videos, icons, and logos, is the exclusive property of Chengyuan Hydraulic Equipment Co., Ltd.
These materials are protected by copyright, trademark, and other intellectual property laws.
You may not copy, reproduce, distribute, or use any materials from our Website for commercial purposes without prior written permission from us.
11. Marketing and Communications
We may contact you occasionally via email to share product updates, order information, or company news.
You can unsubscribe from marketing emails at any time by following the “unsubscribe” link within our communications.
We currently do not conduct promotional campaigns, lotteries, or giveaways on this Website.
12. Your Rights and Choices
Depending on your location, you may have certain data protection rights, including:
The right to access and receive a copy of your personal data
The right to request correction or deletion of inaccurate information
The right to withdraw consent at any time
The right to restrict or object to certain data processing activities
To exercise these rights, contact us at info@chengyuanhydraulic.com or use our Contact Page (Link).
We may require identity verification before processing your request.
13. Third-Party Links
Our Website may contain links to external websites operated by third parties.
We are not responsible for the privacy practices or content of those sites.
We encourage users to review the privacy policies of any third-party websites before providing personal data.
14. Children’s Privacy
Our Website and services are designed for adults and business users.
We do not knowingly collect or store data from children under the age of 16.
If you believe a child has provided personal information to us, please contact us immediately at info@chengyuanhydraulic.com for prompt deletion.
15. Updates to This Privacy Policy
We may update or revise this Privacy Policy periodically to reflect changes in our operations, technologies, or legal obligations.
All updates will be posted on this page, and the “Last Updated” date will be modified accordingly.
We encourage users to review this page regularly to stay informed about our privacy practices.
16. Contact Us
If you have any questions, comments, or complaints about this Privacy Policy or how we handle your information, please contact us using the details below:
Chengyuan Hydraulic Equipment Co., Ltd.
Room 1215, Building A, Lijingwan Phase III,
Licheng District, Quanzhou City, Fujian Province, China
📧 Email: info@chengyuanhydraulic.com
🌐 Contact Page: https://chengyuanhydraulic.com/contact
